When you have concerns or other questions about Alpha Finance’s service, or you just want to make an enquiry before moving forward with your application, you can send us an email, and we will get back to you as soon as possible.
To ensure that you are connected to the right team with your concern, our email divided into four clickable
- New enquiries. For those who have questions and want clarification before sending in their application. If you can’t find an answer to your question through our FAQs, feel free to shoot us a message through here.
- Existing Customers. For customers who need to get in touch with Alpha Finance about concerns regarding payment, vehicle upgrades etc. This will allow you to send an email to the accounts team
- Service or accident. In case your leased vehicle gets into a minor road accident, send an email to the Claims Team as soon as you can to find out how to proceed.
- Financial Difficulties. If you’re currently going through financial difficulties, who want a vehicle but are unsure on how to proceed.
Need to talk to a customer service representative right away? Call 1300 257 426. Our representatives will be on the line to take your calls during business hours.